KitchenAid mixer diagnostics
For mixers that do not match any of the symptoms above. I find the fault, tell you what it needs and what it will cost, and you decide from there.
Does this sound familiar?
- The mixer will not turn on at all
- Something is wrong but you cannot describe it
- You have been told it needs a repair and want a second opinion
- You are not sure whether the mixer is worth fixing
What the repair includes
- Mixer opened up and inspected
- The actual fault identified, not guessed at
- A clear quote for the work needed
- An honest call on whether the mixer is worth repairing
Sometimes the symptoms do not line up neatly. The mixer might be dead on the bench, or noisy in a way that is hard to describe over the phone, or you have already been quoted for work you are not sure you need. That is what diagnostics are for.
The diagnostic fee covers about an hour of opening the mixer up properly and telling you exactly what is wrong. It is $40 on any mixer, tilt-head or bowl-lift, and that $40 comes off the price of any repair you decide to go ahead with.
If the honest answer is that the mixer is not worth repairing, I will tell you that instead of selling you a repair.
Not sure this is your problem?
These guides explain the symptoms and what you can check yourself first.
- KitchenAid mixer leaking oil or grease from the head: what is normal and when to get it fixed
- KitchenAid mixer grinding noise: what it means and what to do
- KitchenAid mixer motor runs but the beater won't turn: what it means
- KitchenAid mixer smells like burning: causes and what to do
- Is your KitchenAid worth repairing? A simple way to decide
- The KitchenAid dime test: how to adjust beater height
Common questions
Is the diagnostic fee refundable?
It is not refunded, but it is credited against any repair you go ahead with, so if I do the work the diagnostic effectively costs you nothing.
What if the mixer is not worth fixing?
Then you pay the diagnostic and I tell you honestly that it is time to replace it. I would rather lose a repair than take money for work that does not make sense.
Related repairs
Re-grease and gasket replacement
$100 any mixer
Re-grease, gasket and worm gear replacement
$150 tilt-head · $175 bowl-lift
Power cord replacement
$70 tilt-head · $95 bowl-lift
Got a mixer that needs looking at?
Text me what it is doing. You will know the price before any work starts.