Guides
Free help for working out what is wrong with your KitchenAid stand mixer, and for looking after it. Each troubleshooting guide ends with the repair that fixes it and what it costs.
Troubleshooting
KitchenAid mixer leaking oil or grease from the head: what is normal and when to get it fixed
A little oil from the head is common and usually harmless. Here is how to tell that from a leak that needs a service.
Usual repair: Re-grease and gasket replacement · $100
KitchenAid mixer grinding noise: what it means and what to do
Grinding or whining usually means a worn worm gear or dried-out grease. Stop using it and read this first.
Usual repair: Re-grease, gasket and worm gear replacement · $150 tilt-head, $175 bowl-lift
KitchenAid mixer motor runs but the beater won't turn: what it means
Motor humming or running, beater not moving? That is a stripped worm gear. How to confirm it and what the fix costs.
Usual repair: Re-grease, gasket and worm gear replacement · $150 tilt-head, $175 bowl-lift
KitchenAid mixer smells like burning: causes and what to do
A hot smell can be overload, worn brushes or old grease. Here is what to do now and when to get it checked.
Usual repair: Diagnostics · $40
Is your KitchenAid worth repairing? A simple way to decide
Usually yes. A simple way to decide, with real repair prices, and when a mixer is not worth fixing.
Usual repair: Diagnostics · $40
The KitchenAid dime test: how to adjust beater height
Beater hitting the bowl, or missing the flour at the bottom? The dime test shows you in a minute.
Usual repair: Diagnostics · $40
Care and tools
Mixer care guide
How often to service your mixer, which speed to knead dough on, and the warning signs to watch for. One page, printable.
Serial number decoder
Enter the serial number from the label under the base to find out the year and week your mixer was built.
Looking for a quick answer? Try the questions and answers page, or see all repairs and prices.
Got a mixer that needs looking at?
Text me what it is doing. You will know the price before any work starts.